Practically no company today can do without an Internet connection. Whether for inventory management or sales, personnel management or customer communication – a stable online connection is essential. But how exactly do the requirements for a business DSL connection differ from those of a private connection?
Availability and stability
If the Internet should be temporarily interrupted in the private sector due to a malfunction, it is not a major drama. The phone may remain silent and the kids may have to do without their online games for a while.
If, on the other hand, DSL access fails in a company, this can have dramatic economic consequences.
Apart from losses due to lost business, the company’s image also suffers from inaccessibility. In addition, interruptions in the flow of data can lead to important documents being damaged and, in the worst case, lost forever. Anyone setting up a DSL connection for business purposes should therefore always ensure that the connection is highly stable. In addition, the support of the selected DSL provider must be available around the clock, if possible, because short reaction and fault clearance times are essential.
An important criterion for the performance of a business DSL connection is speed. In contrast to the rather modest data flow in private households, very large amounts of information are sometimes transported in the business area. With conventional DSL connections, this quickly leads to a noticeably reduced speed. The result: Customers are annoyed by the slow page loading and the company’s employees can no longer work efficiently.
It is therefore very important for a business DSL connection to use fiber optic technology with guaranteed bandwidth and fast data transmission speeds. This is the only way to avoid problems caused by a connection that is too slow from the start.
A fixed IP address
DSL providers in the private sector usually provide their customers with temporary IP addresses that change regularly (often after 24 hours). In the business sector, this can not only lead to problems with a number of online applications, but also makes it practically impossible to permanently reach the company on the Internet under the same URL.
Business customers should therefore always use fixed IP addresses under which the company’s servers can be reached from outside. Access to components connected to the company network via the Internet (for example when working in the home office) is basically only possible with a fixed IP address.
The topic of data protection has played a special role in companies, and not just since the GDPR came into force. When deciding on a particular DSL provider, it is therefore imperative to ensure that information about customers and employees is handled in accordance with the specifications.
EXTRA: EU GDPR: Why startups benefit from it
In this context, it is advisable to pay attention to a network infrastructure in which all of the provider’s data centers are located exclusively in Germany. This is the only way to ensure that the strict data protection guidelines apply in every respect and, if the worst comes to the worst, it can be proven that all possibilities of compliance with the GDPR have been used.