Alexa for Business How Alexa is conquering everyday office life

Amazon has introduced Alexa for Business and is now bringing the voice assistant into the office. While Alexa devices have helped with business matters in the past, the company has largely focused on consumer personal use until now.

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Alexa for Business can now be used in the office space. Simple communication at the workplace and the assumption of day-to-day corporate tasks should be made possible:

  • Ordering new printer paper
  • Turn on video conferencing equipment
  • Setting reminders & appointments
  • Join video calls
  • Report defective devices
  • Give office instructions

According to Amazon, Alexa does these things in half as short as employees would.

Before this new version of Alexa, employees could easily integrate their personal Alexa device into their office workflow by setting up their e-mails, the calendar or managing to-do lists, but now employees can access even more benefits.

But whether Alexa is suitable for a company or not depends on several factors:

  • Who are the employees?
  • Which processes can be made more efficient with voice commands?
  • Is the company ready to spend money on it?

This is how Alexa for Business works

Amazon has divided Alexa for Business into two categories of devices:

1. Common devices

Shared devices can be placed in the office in places that are accessible to everyone and can be used by everyone. These are the devices that are used in conference rooms, lobbies, printer rooms, kitchens or other company-wide rooms.

2. Personal devices

Personal devices are devices for individual employees. These devices have “registered users” with Alexa accounts, so Alexa can do personal tasks like managing to-do lists and setting reminders. Personal devices can:

  • send messages
  • Make calls
  • access calendar
  • Schedule meetings
  • Find information in popular programs such as Salesforce

What does Alexa for Business cost?

Amazon’s devices range from $ 29.99 to $ 229.99 (plus a monthly subscription of $ 7 per device shared and $ 3 per registered user). Here is a small selection of devices:

Start video conferences

One of the functions of Alexa for Business is to start video conferences by voice input.

Alexa can be synced to a corporate calendar so that you don’t even need a meeting ID or conference call number to set up conferences. Instead, all you have to do is say “Alexa, start the meeting”, Alexa then switches on everything that is needed for the video conference, and you take part in the respective meeting. Here is a video that explains how it works:

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Managing Alexa for Business

The dashboard is, so to speak, the command center for all Alexa for Business applications in a company. From there everything is directed:

  • Users or devices can be managed
  • Skills can be added or removed on devices
  • Video conferencing options are managed
  • New users can be invited
  • Company calendar is managed
  • Shared devices are displayed

Another way to manage Alexa for Business from the dashboard is to view the room profiles. Any device that is shared can be assigned to a room. The location of the device can also be marked there. Different groups can then be added to or removed from the devices depending on the room in which they are located.

Who has what access to what can also be set in the dashboard. The dashboard is easy to manage and settings can be easily adjusted if the use of Alexa in a company changes.

Is Alexa for Business worth it?

Alexa for Business can simplify certain activities, but it must not completely affect everyday work.

If your employees already have personal devices and are comfortable with them, it may be worth adding a few registered users so they can use their devices in the workplace. Adding a shared device or two can quickly make your office more efficient.

Amazon is touting this new software as something that will lead companies into a high-tech era, but that has yet to be seen.

Matt D’Angelo has no position in any of the stocks mentioned. We have translated it for you so that we can exchange ideas with our readers on relevant topics!


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